The Prospect Medical family of companies is committed to maintaining the privacy of those who communicate with us through our website. This Privacy Statement discloses our website information gathering and dissemination practices and lets you know what happens to any information that we collect. We reserve the right to change this Privacy Statement without notice to our users. Any use of our website is subject to our Terms of Use.


Certain uses of our website may require you to give us unique identifiers in order to access specific areas of the site. These identifiers may include, as appropriate, subscriber identification number, provider identification number, employer identification number, and/or an assigned personal identification number (PIN). We utilize these unique identifiers to verify the user’s identity and eligibility, in order to protect against the release of sensitive or personally identifiable information to unauthorized users.

While we have security measures in place to protect against the loss, misuse and/or unauthorized access of personal information, you must take responsible and appropriate steps to safeguard your identification numbers to help protect your privacy.

We aim to protect and keep confidential all information that is voluntarily provided to us through this website, and to treat such information with the same consideration and confidentiality as any information sent to us by the U.S. mail or communicated to us by telephone. The nature of the Internet, however, prevents us from guaranteeing the confidentiality of information we receive through our website or via eMail.


We will not collect personally identifiable information about you unless you or your representative provides us that information voluntarily. Personally identifiable information means data unique to the user, such as a name, address, eMail address, social security number, date of birth, or telephone number. We may collect personally identifiable information about you from you or your representatives on application forms, through requests for information, products or services, or in order to deliver requested materials and information about us to you, respond to your questions, or deliver a product or service. We also use your contact information to contact you when necessary. Users may opt-out of receiving future mailings? see the How to Opt-Out or Make Changes section below for more information.

If you provide personally identifiable information to us voluntarily through our website, we will not sell, license or transmit that information outside of our organization and those affiliated companies involved in administering or providing services for us, unless you or your representative expressly authorize us to do so.

We will disclose personally identifiable information in compliance with applicable laws and regulations and will require the recipient to protect the information and use it only for the purposes provided.

We utilize your Internet Protocol address to help diagnose problems with our server and to administer our site. An Internet protocol address is a number that automatically identifies the computer/machine you have used to access the Internet, the way a phone number identifies you on the phone system. The address enables our server to send you the web pages that you want to visit, and it may disclose the server owned by your Internet Service Provider.

We also use cookies. Cookies are pieces of information that a website transfers to a user’s computer for purposes of storing information about a user’s preferences. Just as many major websites use cookies as a standard practice to provide useful features when a user visits the site, we use cookies to deliver content specific to your interests. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. A user can set his or her browser to refuse cookies, but then he or she may not be able to take full advantage of the site.

We routinely gather quantitative information on website activity, including the number of users to the site, and the pages visited. No personally identifiable information is collected in this routine activity, and we reserve the right to share such information with others.


At certain locations on our website where we request information about the user, our website provides users the opportunity to opt-out of receiving communications from us. Users may also review and request changes to their personally identifiable information that we have collected, including removing their information from our database in order to prevent receipt of future communications or to halt receipt of our website services, using any of the following options:

You can mail your request to the address provided below. You can submit your request by calling the following telephone number: (714) 796-5900


If you have any questions about the practices of this website, or your dealings with this website, you may contact us at the following address:

Prospect Medical
3415 South Sepulveda Boulevard, 9th Floor
Los Angeles, CA 90034